Assignment: Outcomes of Management

Assignment: Outcomes of Management
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Assignment: Outcomes of Management
Assignment: Outcomes of Management
Assignment: Outcomes of Management
Assignment: Outcomes of Management
According to Kotter, the outcomes
According to Kotter, the outcomes of management and leadership differ significantly. Management produces orderly results. Leadership, on the other hand, often leads to useful change. Both these activities are important in the overall success of groups and organizations. To be successful, organizations must consistently meet their current commitments to customers, stockhold- ers, employees, and others, and they must also identify and adapt to the changing needs of these key constituencies over time. To do so, they must not only plan, budget, organize, staff, control, and problem solve in a competent, systematic, and rational manner, they must also establish and reestablish, when necessary, an appropriate direction for the future, align people to it, and motivate employees to create change even when painful sacrifices are required.
The Question of “Bad” Leadership Most of those who study and write about leadership have focused on the
more positive connotations of the concept. Recently scholars have devoted increasing attention to the “bad” or “toxic” side of leadership.34 Those inter-
“Southwest understands that when people feel loved they develop a greater capacity to love oth- ers. Employees bear out this belief every day in the kindness, patience, and forgiveness they extend to each other and their customers.”30 This value is so deeply ingrained in the company’s culture that Southwest’s stock symbol is LUV.
The results of the Southwest leadership approach have been nothing short of phenomenal. The airline has been rated as one of the nation’s 10 best companies to work for.31 Each year Southwest receives over 200,000 applications for some 4,000 available jobs. The demand for employment at the airline is so great that it is easier to get accepted at Harvard than it is to become a mechanic at Southwest!32 In an industry plagued by problems associated with exces- sive costs, frequent labor disputes, and the often-changing whims of travelers, Southwest has been a bastion of profitability. Southwest is the only U.S. airline to have made money every year since 1973. It is the nation’s largest domestic airline, carrying 100 million passengers a year. Cer- tainly Southwest’s well-defined operating strategy has contributed to its long-term success. The airline’s major competitive advantage, however, appears to be its people and its leadership prac- tices. Kelleher’s retirement has seemingly had little impact on Southwest’s ongoing culture. Under the direction of new leaders, the company appears as strong as ever.
of management and leadership differ significantly. Management produces orderly results. Leadership, on the other hand, often leads to useful change. Both these activities are important in the overall success of groups and organizations. To be successful, organizations must consistently meet their current commitments to customers, stockhold- ers, employees, and others, and they must also identify and adapt to the changing needs of these key constituencies over time. To do so, they must not only plan, budget, organize, staff, control, and problem solve in a competent, systematic, and rational manner, they must also establish and reestablish, when necessary, an appropriate direction for the future, align people to it, and motivate employees to create change even when painful sacrifices are required.
The Question of “Bad” Leadership Most of those who study and write about leadership have focused on the
more positive connotations of the concept. Recently scholars have devoted increasing attention to the “bad” or “toxic” side of leadership.34 Those inter-
“Southwest understands that when people feel loved they develop a greater capacity to love oth- ers. Employees bear out this belief every day in the kindness, patience, and forgiveness they extend to each other and their customers.”30 This value is so deeply ingrained in the company’s culture that Southwest’s stock symbol is LUV.
The results of the Southwest leadership approach have been nothing short of phenomenal. The airline has been rated as one of the nation’s 10 best companies to work for.31 Each year Southwest receives over 200,000 applications for some 4,000 available jobs. The demand for employment at the airline is so great that it is easier to get accepted at Harvard than it is to become a mechanic at Southwest!32 In an industry plagued by problems associated with exces- sive costs, frequent labor disputes, and the often-changing whims of travelers, Southwest has been a bastion of profitability. Southwest is the only U.S. airline to have made money every year since 1973. It is the nation’s largest domestic airline, carrying 100 million passengers a year. Cer- tainly Southwest’s well-defined operating strategy has contributed to its long-term success. The airline’s major competitive advantage, however, appears to be its people and its leadership prac- tices. Kelleher’s retirement has seemingly had little impact on Southwest’s ongoing culture. Under the direction of new leaders, the company appears as strong as ever.
You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.
Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.
Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.
The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.ADDITIONAL INSTRUCTIONS FOR THE CLASSDiscussion Questions (DQ)
Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.
Weekly Participation
Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.
APA Format and Writing Quality
Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.
Use of Direct Quotes
I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
It is best to paraphrase content and cite your source.
LopesWrite Policy
For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.
Late Policy
The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
I do not accept assignments that are two or more weeks late unless we have worked out an extension.
As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.
Communication
Communication is so very important. There are multiple ways to communicate with me: Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.
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