The CEO of a small independent charity focusing on youth work has contacted you. After many years of success and holding a well-deserved reputation for creative and professional services, there has recently been some ongoing negative feedback from clients concerning the quality of some of the activities and programmes and the attitude and organisational skills of some of the staff. This reflects the CEO’s concerns about some disillusionment and disengagement from the staff team, with turnover of staff and absenteeism becoming an increasing problem. You have been asked by the CEO to make some recommendations for a 3 month improvement programme to develop the staff team.
Using material learned on this module, what would you recommend and why? Write a report detailing your recommendations
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